Complaints
Tell us what happened.
Use this form if your complaint relates to Prime Conveyancing Quotes or the way your quote request was handled. If your complaint relates to legal advice or conveyancing work carried out by a law firm or licensed conveyancer, please use that provider's own complaints procedure.
Complaint form
Submit your complaint
Please include enough detail for us to understand the issue and respond appropriately. We aim to acknowledge complaints within 5 working days and provide a response within 20 working days where reasonably possible.
If your complaint is about legal advice, legal fees or conveyancing work carried out by a provider, you should use that provider's own complaints procedure first.